BAM Pop-Up

Broadcast Alert Message

BAM is highly secure software that provides automated alerts to computer users. It is a robust one-way pop-up instant messaging system with an optional confirmed receipt feature during an emergency.

For an emergency manager, BAM is about reaching more individuals through more channels of communication with more detailed messages.

BAM provides pin-pointed alert Pop-Ups in real-time to anyone interested in receiving them. An emergency manager can alert a select few, or thousands of users based on their location and interest.

Alert could include information and instructions about chemical spill, a bomb threat, HAZMAT accident, extreme weather, EAS, and more. Included could be notification activated by external entity (such as HAZMAT team, NOAA, USGA, DHS, police, etc) .

The alert message could include specific instructions such as evacuation, shelter-in-place, or other instructions.

The software provides network support including security (SSL), reporting and customization features. In addition, the administration feature lets only authorized users broadcast messages.

How does it work?

Messages posted onto the CAP Server trigger the BamBoxes based on individual preferences. In addition, an authorized manager can type in a message on the BAM messenger screen. The message can be pre-defined through templates. It may include graphics (such as a map), sound and text.

Alerts can be automatically triggered based on predefined events such as violent attack, fire, chemical leak.

The constituents download and activate the client on their computers to receive applicable alerts based on their profile, interest, and preferences.

BAM enhances your Emergency Response by offering additional communication channels. Multi audience messages can be customized to address each individual or group and motivate individuals to take risk mitigation actions!

Frequently Asked Questions

How does BAM™ (Broadcast Alert Message) work?

BAM is a program that runs on each user’s computer, and regularly checks a server for emergency alerts. The duty officer or authorized activator posts a message via PC to a server. The computer accesses the alert and downloads the message according to its alert type. Urgent messages are immediately displayed on the PC screen. Lower priority messages might trigger a flashing icon.

I’m frequently away from my desk. How can I be sure I haven’t missed an emergency message?

The BamBox message window remains on the screen, in front of other applications, for as long as it is in effect or until you see it and click the OK button. All active alerts can be accessed and read from your desktop.

How do I know the system is working and the BamBox is checking the server?

A blinking green icon indicates that the system is operational. You can also test this by clicking on the icon, which sends a message to the server and sends you the server status.

Will a BamBox pop-up for every message?

No. First, users select which levels of alerts they want to receive. Also, the BamBox only displays incidents that present an immediate threat or require immediate response. For lower level alerts, the BamBox displays a flashing icon. The user can click on the icon to read the message, even for a low-threat warning.

Will I get emergency messages if my screen saver is running?

BamBox deactivates screen savers to display a warning message. If you set the computer to require logon after a screen saver appears, as soon as you are logged on, all messages will appear.

I may not look at my computer for several minutes or hours. Does the BamBox generate an audible alert?

Yes, if you have speakers on, and the sound is turned up.

I have a pop-up blocker. Will I still get BamBox messages?

Absolutely. BamBox is not affected by pop-up blockers.

I use spam blocking software. Will I still get alerts?

Yes. BamBox does not rely on email for delivery.

My BAM icon is flashing but I haven’t seen a pop-up.

The message was not immediate or severe. You may click on the icon anytime to view the alert. You may see different flashing icons, too. For example, a red diamond with a white border will flash for a low-level emergency.

I read the BAM message and closed it. Can I read it again?

Right-click the BAM icon, and a list of active messages will appear. The list is updated with new messages, and expired messages are deleted.